ACT Billing Office
For optimal convenience, ACT will directly bill insurance on behalf of our patients. Our billing representatives work to get your claims paid with as little intervention as needed.
Our Billing Office is available Monday through Friday to help reimburse your ambulance claims. If you need any help with your ambulance claims, medical records, or outstanding balances, please call our office - we would be glad to help!
(708) 305-0562, Ext. 2
Patient Services Available
Bill Assistance:
Do any of these apply to you?
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Your insurance payment left you with a large balance.
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You are unable to pay your whole balance at this time.
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Someone else is liable for your medical expenses and hasn't paid for them (work injury, car accident, etc.).
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Our billing professionals have years of experience helping our patients retrieve benefits due to them. We are here to help If you have questions, or want to see if you qualify for payment programs, contact our office.
Medical Records Requests:
We can accept medical records requests from any legally authorized individual. The request form may be faxed or mailed only. Our contact options for requests are below:
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FAX
708-387-0710
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Advanced Critical Transport
8940 Ogden Avenue
Brookfield, IL 60513
Payment Processing
We accept cash, check, credit card, or debit card payments*. Please note that we are charged a service fee when making credit and debit card payments—this fee is taken off the amount applied. For more information, please visit our Online Payment page.
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We are able to process one-time and recurring payments for payment programs.
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To make a one-time payment online, click the "PAY ONLINE" button at the top of this page. Please include the patient's last name, first name, and chart number. Your chart number can be found on your billing statement. If you need any help finding this information, please call us.