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ACT Billing Office
To maximize our patient's convenience as much as possible, ACT will direct bill your insurance on your behalf. Our billing representatives work to get your claims paid with as little intervention as needed.
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We are here Monday through Friday to help any way we can with your claims. If you need any help with your ambulance claims, or medical records, please call our office - we would be glad to help!
![A woman with a pen and a bill. Our billing specialists work with our patients to get our patients' benefits paid.](https://static.wixstatic.com/media/11062b_dad0a68f8c424ca3984638166091bf3a~mv2.jpg/v1/fill/w_600,h_400,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/Statistic%20calculating.jpg)
We Want to Help!
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Did your insurance leave you with a large balance due?
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Are you unable to pay your whole balance at this time?
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Is someone else liable for your expense and hasn't paid (i.e., a work accident)?​
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Our billing professionals have years of experience helping our patients retrieve benefits due to them. We are here to help. If you have questions, or want to see if you qualify for payment programs, please call our billing office.
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We are available Monday - Friday.
Medical Record Requests
Advanced Critical Transport
8940 Ogden Avenue
Brookfield, IL 60513
(708) 387-0710
MAIL:
FAX:
We can accept medical records requests from an authorized individual. The request form may be faxed or mailed only. Fax or mail to the address below.
Payment Processing
We accept cash, check, credit card*, or debit card payments. Please note that there is a service charge when processing credit card payments.
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Our billing department may process a one-time or recurring payment.
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We now accept online payments. You may start your online payment using the "Make a Payment Online" button on the top of this page. Please make sure you include the patient's last name and first initial and the chart number (included on your statement). If you need your chart number, our billing team will be able to assist you at 708-305-0562.
![The classic Visa, MasterCard, American Express, and Discover logo signaling we do accept payment by debit and credit cards.](https://static.wixstatic.com/media/fec70d_c15b41d1862b44bb8744b41149d41c9a~mv2.jpg/v1/fill/w_297,h_46,al_c,q_80,usm_0.66_1.00_0.01,enc_avif,quality_auto/visa-mc-discover-amex_edited.jpg)
Our Number
(708) 232-8535