Privacy Policy

Effective Date: Monday, July 15, 2024

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At Advanced Critical Transport, LLC (ACT), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to safeguard it. By using our services, you consent to the practices described in this policy.

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Information We Collect:

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• Personal Information: We may collect personal information such as your name, contact information (phone number, email address), billing address, and payment information. This information is necessary to provide our medical transportation services and process payments.

• Medical Information: In cases where we provide medical transport services, we may collect health information relevant to your transportation needs. This information is collected with your consent and handled in strict compliance with applicable healthcare privacy laws (e.g., HIPAA).

• Usage Data: We may collect information about how you interact with our website or mobile applications, such as your IP address, browser type, device information, and pages visited. This data helps us improve our services and tailor them to your needs.

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How We Use Your Information:

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• To Provide Services: We use your information to arrange transportation services, communicate with you about your requests, and process payments.

• To Improve Our Services: We analyze usage data to identify trends, understand user preferences, and enhance our website and applications.

• To Comply with Laws: We may use your information to comply with legal obligations, respond to lawful requests, and protect our rights.

 

How We Share Your Information:

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• With Service Providers: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors and IT support providers. These providers are contractually obligated to protect your information and only use it for authorized purposes.

• For Legal Reasons: We may disclose your information if required by law, court order, or government regulation or if we believe in good faith that such disclosure is necessary to protect our rights or safety.

 

Data Security:

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We take reasonable precautions to protect your information from unauthorized access, use, disclosure, or alteration. To safeguard your data, we implement security measures such as encryption, access controls, and regular security assessments.

Your Choices:

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• Opt-Out: You can opt out of receiving marketing communications from us by following the instructions provided in those communications or by contacting us directly.

• Access and Correction: You have the right to access and correct your personal information. You can do so by contacting us through the information provided below.

 

Contact Us:

 

If you have any questions or concerns about our Privacy Policy or how we handle your information, please contact us at:

 

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Advanced Critical Transport, LLC

9317 Ogden Ave

Brookfield, IL 60513 

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(708) 305-0562 

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privacy@advancedcriticaltransport.com

 

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Changes to This Policy:

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We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated policy on our website or through other communication channels.

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By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.